Refund policy

Refund and Return Policy

Last updated: August 6, 2026

Thank you for shopping with cmncrote. We want you to be satisfied with your purchase. If you are not completely happy with your order, we are here to assist you.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return:

The item must be unused and in the same condition that you received it.
The item must include original packaging and accessories when applicable.
You must provide proof of purchase or order information.

To request a return, please contact us at:

Email: info@cmncrote.shop

Please contact us before returning any items. Returns sent without prior approval may not be accepted.

Return Shipping

Customers are responsible for return shipping costs unless the item:

Arrived damaged
Was defective
Was sent incorrectly due to our error

We recommend using a trackable shipping service for returns. We are not responsible for packages lost during return shipping.

Refunds

After receiving and inspecting your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be processed to your original payment method. Please allow additional time for your bank or payment provider to complete the transaction.